Plain English. Few rules.
What you can do
- Use renders in your client presentations, social media, marketing materials
- Charge your clients normally for your design work — you keep 100%
- Download and use every render you make — anonymous or signed in, and none of them carry a watermark
What you can't do
- Bypass the rate limit with multiple IPs (you'll get blocked)
- Upload illegal, copyrighted-without-permission, or harmful content
- Use the API to compete with us (build your own re-sale service)
What we promise
- If the model fails to render, your credits are not charged
- We host application data in Microsoft Azure and use Google Vertex AI for image generation, with Microsoft Azure OpenAI as a backup when Google is temporarily over capacity. Processing location depends on the selected image model and service availability — see the Privacy policy for details.
- You can delete your account at any time from the Account modal — see Privacy → GDPR rights
Plotmosa editorial pictures — licence
The editorial pictures on the Ideas pages (the pictures Plotmosa itself made and published at plotmosa.com/ideas/…) are © Plotmosa, AI-generated. This section applies to everyone who uses them, with or without a Plotmosa account.
- You may use them free of charge, worldwide, on a non-exclusive basis, for personal projects and editorial purposes — articles, blogs, presentations, mood boards, social media posts — if you credit them as “© Plotmosa, AI-generated” and, online, link to the picture's Ideas page or to plotmosa.com.
- You may not sell or sub-license the pictures as pictures (stock, prints, templates), claim that you or someone else made them, use them in a trademark or logo, suggest that Plotmosa endorses you, or use them in a misleading, unlawful or defamatory way.
- Advertising, packaging, merchandise and other commercial use need our written permission — to acquire a licence, email [email protected] with the picture and the intended use; we answer within 5 working days.
Pictures that other people make and publish in Ideas are theirs and are not covered by this licence. The pictures are provided as they are, without warranty.
Refunds & chargebacks
Credit packs (€2.99–€49.99) are one-off purchases — no subscription. Credits are digital content we deliver to your balance immediately. Under Dutch law (art. 6:230o jo. 6:230p sub g BW) a consumer's 14-day right of withdrawal does not apply to immediately-delivered digital content once you, at checkout, (a) expressly agree to immediate delivery and (b) acknowledge that you thereby waive that right — we confirm this in your order-confirmation e-mail. As a goodwill policy we still refund the unused balance of a pack in full within 14 days of purchase; credits already spent on a render are non-refundable, as the service has been performed. If a render fails, no credits are charged. Business customers (zakelijk) have no statutory right of withdrawal. To request a refund, e-mail [email protected] with your order details; we respond within 5 working days.
Complaints & disputes
Have a complaint? Email [email protected] — we aim to acknowledge within 5 working days and resolve within 14 days. If we cannot resolve it together, a consumer dispute may be brought before the competent Dutch court (Rechtbank Gelderland).
Contact
Plotmosa is a project of SoKKoS (eenmanszaak, Konstantin V., NL). KvK 42029374. BTW NL005441743B74. Email [email protected].
Last updated 2026-10-21. Dutch consumer law applies. Disputes can be brought before the District Court of Gelderland.
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